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Button Lost and Icon

Viewing 4 posts - 1 through 4 (of 4 total)
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  • #317094

    mht24
    Participant

    Hi Xtemos,

    As you can see attached, the button promo banner and icon disappear. Even I have clear the browser cache.

    Could assist me to solve this.

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    #317140

    Hello,

    Please deactivate all the third party plugins, activate the parent theme then clear cache and check back.

    If the problem continues then leave all the third party plugins deactivated and provide with the admin panel login details of the website.

    Regards
    XTemos Studio

    #317534

    mht24
    Participant

    Hi,

    Thank you for your response.

    I have try the method you mention before, it still doesn’t work.

    Some PC can view normally, some PC will disappear the button promo banner and icon.

    I can’t find what caused of happen.

    Would you mind to assist me.

    #317601

    Hello,

    I have visited your website and the icons and the buttons are displayed on my end.

    Please clear cache and check back.

    Screenshot for Clarification: https://gyazo.com/394959863db288266f17c00e552671bc

    Regard’s.
    Xtemos Studios.

Viewing 4 posts - 1 through 4 (of 4 total)