Home Forums WoodMart support forum BUY NOW – error 500

BUY NOW – error 500

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #401105

    administrator
    Participant

    Hello again,
    I faced an error 500 when clicking in Buy now and Add to Cart Button.
    I have build a layout for Single Product.
    Updated the themes and plugins too.
    Please check, its urgent

    Attachments:
    You must be logged in to view attached files.
    #401260

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG
    Switch to the parent theme, if you use the child and check.

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #401946

    administrator
    Participant

    Resolved.

    #402047

    Hello,

    We are glad you have solved the issue.

    If you have any questions please feel free to contact us.

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)