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Can not Activate my theme license

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  • August 21, 2020 at 12:56 pm #220325

    bobogarfield
    Participant

    I can not activate my license. How can I fix it? I get the notice: API request call error. Contact your server providers and ask to update OpenSSL system library to the 1.0+ version.

    August 21, 2020 at 12:56 pm #220327

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    August 21, 2020 at 12:59 pm #220330

    bobogarfield
    Participant

    I give you the infomation

    August 21, 2020 at 1:01 pm #220332

    Artem Temos
    Keymaster

    It seems like your server blocks access to our API server and we see the following error https://gyazo.com/523d2fae2e5be95fb608b5be46e4813b

    Please, contact your hosting provider and ask them to check the problem from their side.

    Kind Regards
    XTemos Studio

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Viewing 4 posts - 1 through 4 (of 4 total)