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can not add images in gallery

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  • #123296

    Alejandra
    Participant

    when I’m trying to add images for a gallery, but the window is empty and dont aloww me upload the images, I dont know if this happen because I dont have the premium version of WP Bakery

    #123323

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area

    Best Regards

Viewing 2 posts - 1 through 2 (of 2 total)