can not auto update the theme

I have a renewal on support but wordpress does not recognize and gives me this error.

Update failed: Download failed. Unauthorized

Also just checked it says my license has been activated.

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Hello,

Try to do the following to update the theme:

1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

2. Go to Dashboard -> Updates and click on Check Again.

3. Activate the theme with your purchase code again.

4. Go to Dashboard -> Updates and click on Check Again.

5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

Regards

AFTER DOING THAT I NOW GETR THIS ERROR
You already activated the theme and don’t have more domains for this license.

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As we can see, your purchase code is already activated. If you want to activate it again, you need to remove all the activations in your account first. You can do this on this page https://xtemos.com/my-account/
After this, you will be able to activate the theme with your purchase code without any issues. Note that you can activate it twice: one on your development website and one on the production.

Kind Regards

thank you that worked 🙂

Great, you are welcome! Feel free to contact us if you have any further questions.

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