can not select attributes inside products

Hello,
i have set my attributes for my products( size attribute) but i can not select it and as a result i can not add it to the cart.
Can you help me ?

Hello,

Please create new Attributes under Products >> Attributes and then add those attributes in the product and try adding the variations. Then clear cache and check back.

If the problem continues then deactivate all the third party plugins and tell me then we will troubleshoot with the theme plugins.

Regards.
Xtemos Studios

well, as i can see only if i Enable swatch , it is not working…if i disable swatch its ok…

Hello,

There is no issue, I have added the product in the cart from the shop page with the size attribute and it is showing fine, please see the screenshot: https://ibb.co/DG686b0

Best Regards

yes but as i told you in my last message it is working if i disable the swatch for this attributes..now you can select it because there is a select box…if i enable the swatch you can not…

Hello,

Please deactivate all the third party plugins, activate the parent theme then clear cache and check back.

If the problem continues then leave all the third party plugins deactivated and tell me then we will troubleshoot with the theme plugins.

Best Regards.

hello again,
the problem still remains…can you check it ?

From console i can see this error :

Uncaught Error: Syntax error, unrecognized expression: select#pa_%ce%bc%ce%b5%ce%b3%ce%b5%ce%b8%ce%bf%cf%82
jQuery 6
swatchesVariations https://nemesia.gr/wp-content/themes/woodmart/js/scripts/combine.min.js?ver=6.0.4:4
jQuery 2

i have the same problem in a similar shop i developing now…the site is https://kymoboutique.gr

Hello,

I have logged into your website again and you are using the old version WordPress.

Please Update WordPress to the latest version and then check back.

Regards.
Xtemos Studios

i have just done the WordPress update but with no results…the bug still there…i really need to fix that because my client wants the shop to be live today…please

Hello,

Your issue has been Resolved. Please clear cache and check back.

https://nemesia.gr/product/test/

I have created a new attribute and added it to the product and the issue is fixed.

Regards.
Xtemos Studios

yes i saw it…but now the client must assign again all the new attribute to the products…anyway is it possible the problem has caused by the greek name of the attribute ?

i have the same issue at https://kymoboutique.gr and if i translate the attribute back in English it is working…but my client needs the greek lang to show…

Hello,

You have added the product attribute slugs in greek as well but it doesn’t work with that.

Your attributes slugs should be only on latin letters.

Regards.
Xtemos Studios

allright i got it now…thanks

Hello,

You are Most Welcome.

Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

Have a wonderful day.

Topic Closed.
Best Regards.

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