Can only see single product images when moving the mouse over with lazy load

Hello

Whenever I have lazy load enabled for images from the theme settings the images on the single product page only show when moving the mouse over the image. It vanishes as soon as the mouse moves off the image again.

Hello,

As we see you have customized the structure of the product picture most likely a problem because of this, try to remove your changes.
http://prntscr.com/p2zgzu

Kind Regards
XTemos Studio

I waited almost a day for that answer? Could you be more specific as I haven’t changed anything regarding structure, I don’t even have any custom CSS.

Please don’t make me wait a day again. The only picture related settings I changed was to show 4 products in a row in the grid. No changes for single product, it’s all default settings.

Theme settings -> Product Page -> Images are all the default settings

Just to be clear everything works fine when lazy load is turned off. All other settings are default but as soon as I enable lazy loading in theme settings the images disappear.

No other changes to structure or anything.

Hello,

Sorry for keeping you waiting. This is an issue may require some more time for solving. Please provide us your site admin access as well as FTP access we shall investigate deeper.

Please deactivate all the third parties plugins and switch to the parent theme if you run the child.

Best Regards

Thanks so much for the help, best theme I’ve ever used.

Hello,

We have checked the product page and see the reason: http://prntscr.com/p3bvw5 You need to disable the adding <picture> to images to make it work properly in Imagify plugin. ‘

Best Regards

This has done the trick thank you so much

You are welcome! If you have any questions please feel free to contact us.

Best Regards

[Author]

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