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Cannot access or update widgets

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #339300

    avadhoot.d
    Participant

    Hi,

    I am not able to access or update the widgets section on my site here :

    https://www.sunnshinehk.com/wp-admin/widgets.php

    Because of this I am not able to also change the background color in a row on a product page.

    Please help.

    #339331

    Hello,

    1) For widgets try to install Classic Widgets plugin to fix this problem: https://wordpress.org/plugins/classic-widgets/

    2) Please provide the admin panel login details of the website.

    Best Regards

    #339348

    avadhoot.d
    Participant

    On the widgets section under appearance when I wanted to make any changes, its not saving.

    Also when going back to top on any page, the sticky header doesnot show the logo (Sunnshine) and the search box.
    rather it shows the shopping cart in the end, which I dont want there.

    So can you fix this too. thanks.

    #339400

    Hello,

    1) The issue with the widgets has been Resolved. Please clear cache and check back.

    2) The sticky header inherits from the main header and its modules. If you want to display a custom sticky header then you need to select it as sticky from Woodmart >> Header Builder >> Edit Header.

    Screenshot for Clarification: https://ibb.co/chhD0xL

    You also need to edit the header settings from left top and disable sticky header clone to make your selected header as sticky header.

    Screenshot for Clarification: https://ibb.co/YpmWNkJ

    Best Regards

    #339406

    avadhoot.d
    Participant

    Thank you for your quick reply.

    #339411

    Hello,

    You are Most Welcome.

    Sorry but we could not help you with a third party website. We provide support services within our theme and this is out of our theme support scope.

    Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

    Have a wonderful day.

    Topic Closed.
    Best Regards.

Viewing 6 posts - 1 through 6 (of 6 total)

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