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Cannot activate your plugin with WoodMart Theme

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #516580

    valerie-0292
    Participant

    How do I fix this ASAP? I’m sick of these themes that always have this issue no matter what host you are on. Please kindly advise.

    #516581

    valerie-0292
    Participant

    Rev Slider first caused a fatal error and now it refuses to activate. This is such a waste of everyone’s time and energy.

    #516665

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Please, describe to us your problems in a bit more detail. Attach some screenshots and provide us with a list of steps on how to reproduce them on your website.

    Thank you in advance.

    #517017

    valerie-0292
    Participant

    I purchased the theme and I have loaded the Envato Market plugin to help with the verification and loading of your theme and I cannot activate it. I keep getting that this plugin has caused a fatal error. I de-activated and re-activated all plugins, refreshed the WP install, uninstalled and reinstalled, talked with support from envato, rev slider and you and I have gotten no where. What does it take to get this theme up and running? I have given access to the host which is a limited 24 hour window per Elementor Hosting. Please adjust. Thanks.

    #517086

    Artem Temos
    Keymaster

    Hello,

    You don’t need to this plugin to update our theme and included plugins. You can uninstall it and follow the instructions from our documentation about how to activate our theme and use its auto updates functionality https://xtemos.com/docs-topic/update-the-theme/

    Kind Regards

Viewing 5 posts - 1 through 5 (of 5 total)