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cannot add xtemos templates

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #609124

    sincere.parody-06
    Participant

    I am trying to add an xtemos template to a webpage using elementor but i keep getting “the element cannot be loaded form the server.

    #609162

    Artem Temos
    Keymaster

    Hello,

    You can fix it by applying patch # 609066. To do this, go to Dashboard -> WoodMart -> Patcher, find the corresponding patch and click on the “Apply” button. Let us know if it works for you.

    Kind Regards

    #609311

    sincere.parody-06
    Participant

    i applied the patch and it still does not work.

    #609464

    Artem Temos
    Keymaster

    Hello,

    Make sure that you have cleared your browser cache. If it still doesn’t work, please send us your admin access so we can check.

    Kind Regards

    #609517

    sincere.parody-06
    Participant

    it still does not work and ive added the patch and cleared cache on wordpress and on the server.

    #609518

    sincere.parody-06
    Participant

    it still does not work and ive added the patch and cleared cache on wordpress and on the server.

    #609557

    Artem Temos
    Keymaster

    We just tested this on your website and it seems to be working correctly. Here is a screenshot https://gyazo.com/55be93cc9c9936fe2e8ce72a89cccb33

Viewing 7 posts - 1 through 7 (of 7 total)