Home Forums WoodMart support forum Cannot Deactivate and/or Delete Contact Form 7 or MailChimp for WordPress.

Cannot Deactivate and/or Delete Contact Form 7 or MailChimp for WordPress.

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  • #642064

    Hi team – As of a few days ago, I saw that Contact Form 7 and MailChimp had been installed on the backend of my site via your theme/company.

    I’ve tried to uninstall it via traditional methods but it automatically re-activates itself.

    I also tried to deactivate/remove it from the Theme Plugins area and it simply spins/freezes.

    Can you please tell me how to remove these?

    #642285

    Hello,

    The Woodmart theme does not automatically install or force plugins like Contact Form 7 and Mailchimp on your site.

    Go to Plugins > Installed Plugins, find Contact Form 7 and Mailchimp, and click Deactivate before deleting them.

    Or you can delete it via the File Manager plugin for FTP:

    Open the File Manager plugin, navigate to /wp-content/plugins/, locate the plugin folders (contact-form-7 and mailchimp-for-wp), and delete them manually.

    If you have any questions feel free to contact us.

    Best Regards,

    #642396

    Hello Aizaz,

    I am disappointed in your response. It feels like you didn’t even read what I wrote.

    I cannot deactivate them like you said.

    Go ahead and try for yourself. You have my permission to remove Mailchimp, Contact Form, and Slider Revolution.

    #642533

    Hello,

    It looks like the issue may be related to the Freesoul Deactivate Plugins installed on your site, as it has the functionality to manage plugin activation/deactivation on specific pages. Since you’re using the pro version, this plugin might be affecting the deactivation and removal of Contact Form 7 and MailChimp.

    I recommend checking the Freesoul Deactivate Plugins settings to ensure it’s not preventing these plugins from being deactivated or deleted. You can refer to the plugin’s documentation here:
    https://freesoul-deactivate-plugins.com/how-deactivate-plugiins-on-specific-pages/

    If the issue persists, I recommend contacting the plugin support team for further assistance.

    Best Regards,

Viewing 4 posts - 1 through 4 (of 4 total)