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Cannot Edit menus

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #480000

    sgoerdel
    Participant

    I go to Appearance>>Menus and get this
    There has been a critical error on this website. Please check your site admin email inbox for instructions.

    I cannot edit or move between any menus

    Menus themselves appear to be functional and are showing up on web pages, but these are from the base demo install and in case of shop page, categories imported into Woocommerce. I cannot edit them.

    I have attached what my host support sent me under private content

    #480059

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Best Regards.

    #480242

    sgoerdel
    Participant

    All still active plugins should be those added on theme install, though I disabled Slider since I don’t think its being used
    Login in private content

    #480360

    Hello,

    We are unable to login to your site. Please remove the IP restrictions. We are accessing the site from Pakistan.

    Best Regards.

    #480505

    sgoerdel
    Participant

    there are no ip restrictions in place unless they are placed there by our host. i need an IP to have them whitelist

    #480515

    sgoerdel
    Participant

    figured out the problem. there was no defined posts page. not sure what happened since this is basically a fresh install other than imported products, but that was the issue.

    #480570

    Hello,

    You are Most Welcome.

    We are glad that you managed to solve the problem yourself. You are Great!!!

    Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

    Have a wonderful day.

    Topic Closed.
    Best Regards.

Viewing 7 posts - 1 through 7 (of 7 total)

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