Cannot find any product after selecting one attribute

Hello, I added an attribute “產品種類（Product Type）” to a product, but the customer cannot find any product after selecting one attribute. What should I do?

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Hello,

Try to regenerate “Regenerate the product attributes lookup table” in Woocommerce > Status > Tools: https://take.ms/LGpvf

In addition, please check Woocommerce > Settings > Product tab > Advanced tab and disable Use the product attributes lookup table for catalog filtering and check the issue.

Let me know the result.

Best Regards,

Hello, I have followed your persuasion: 1. Clicked on the tool “Regenerate the product attributes lookup table”; 2. Disable Use the product attributes lookup table for catalog filtering.

But it doesn’t work. You can use the test account I gave you to log in and find out the reason. Thank you very much.

Hello,

Please update the new version of the theme “WOODMART WordPress NEW: 8.1.1 RELEASED”, update the required plugin, and check the issue: https://xtemos.com/docs-topic/update-the-theme/

If the issue remains, turn off all of the plugins not related to the theme, refresh your cache, and check if the problem persists.

If the issue still remains, let me know and I will check and give you a possible solution.

Best Regards,

Thank you very much for your reply. According to your instructions, I have upgraded the theme to the latest version, then closed most of the plugins, leaving only 4 necessary ones, and finally deleted the cache, but the problem is still not solved.

https://wingchunelec.com/product-category/%e7%94%a2%e5%93%81%e7%a8%ae%e9%a1%9e/?filter_%E7%94%A2%E5%93%81%E7%A8%AE%E9%A1%9E=%e6%8f%92%e5%ba%a7%e7%a8%ae%e9%a1%9e

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Hello,

Your issue has been resolved. Navigate to Theme Settings > Shop > Variable products > disable the option show a single variation option.

When you enable the option from the theme options then it will only show the products separately on the front not divide the products on the backend in the products section, and the filters do not pick the products from the front end. This is the way it works.

Best Regards,

Thank you for your reply.
If we were asked to choose one of the two, we would prefer “display multiple single products on the front end”.

I would like to ask if you have any plans to develop a filtering function that enables “show a single variation” at the same time.

Hello,

Currently, the theme does not have a built-in filter that works simultaneously with the “Show a single variation” option. This feature separates variations on the front end, but filtering still relies on the parent product structure.

Best Regards,

“Filtering still relies on the parent product structure” is perfectly acceptable.

The previous problem was: after adding attributes to a parent product, the filtering function was still invalid for the parent product.

But now I found that this filtering function has become normal.

I will observe and test it for a while longer and consult you again if necessary.

Your support is very timely and your theme is very good. Both the loading speed of the web page and the integrity of the theme are top-notch. I hope you will continue to work hard to improve it. Thank you very much!

Hello,

Thank you for your feedback! I’m glad to hear that the filtering function is now working as expected. Feel free to continue testing, and if you encounter any issues or need further assistance, don’t hesitate to reach out. We appreciate your kind words and will continue working to improve the theme!

Best Regards,

Hello, will you develop a feature: for variant products, when filtering on the left, the all sub-products of the variant product will be displayed ?

Hello,

Please leave a future request here – https://woodmart.canny.io/feature-requests

So our developers can take it into account.

Best Regards,

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