Cannot import Animations template page

Hi,

I am not able to import the Animations page, after I click on Import – Activate and then view page, I cant see the page in my page lists.

Please help.

Hello,

In order to import any demo, you need to switch to the parent theme and deactivate the plugins to download the page.

Please try to download the pages in these conditions and let us know if there are any problems.

Best Regards

I have always imported the additional pages through woodmart dashboard in wordpress. Just now I impoted and activated a timeline page. You can see here :
https://www.sunnshinehk.com/catalog/

Also about this page :
https://www.sunnshinehk.com/catalog/

How can I remove the text : XTEMOS ELEMENTS
on this above page, which comes in two places.

Hello,

Please check this screen: https://gyazo.com/ae0a8868f538ce99195e4af0ff373ddf

If you have any questions please feel free to contact us.

Best Regards

I think you didnt get my question.

I dont want to delete the timeline.

I just want to remove the text : XTEMOS ELEMENTS

Hello,

In this case, you need to remove blocks from the element. Please have a look at the screen: https://gyazo.com/d51e64ee034108f1168c15cef04c312e

If you have any questions please feel free to contact us.

Best Regards

Has any one of you changed anything on my site ?

Some of my page settings are changed, please dont touch or change any css, before you ask me.

Check this shop page :
https://www.sunnshinehk.com/shop/
I had removed the categories and the number count – NOW ITS HOWING UP
I had made all the category pictures in one sizes – NOW ALL ARE MISMATCHED

HOME PAGE:
https://www.sunnshinehk.com/

Pictures under top categories and furniture categories – ALL ARE MISMATCHED AND NOT SAME SIZES

I ask your help for one catalog page and you changed all my TEMPLATE ?

If you dont know what I am talking about, then check my Global Custom CSS, I have been setting up my website since last month, by contacting you.

Now just for one catalog page changes, you made my website to default again ?

Please fix the issues I told you above.

As well as all the images are mismatched in every category pages such as this :

https://www.sunnshinehk.com/product-category/lock-body-cylinder/

https://www.sunnshinehk.com/product/wholesale-customized-sizes-sofa-legs/

Even my product pages are changed, are you serious, have you guys done some kind of update ? or did someone changed my settings ?

All my forms were simple rectangular boxes, you changed them to some fancy weird curved shapes ?

Seriously get back my website as it was, 24 hours before, I dont want you do anymore changes.

Hello,

I did not touch your site, I have entered, however the element to show how to delete the element. I did not edit anything, I did not touch your settings, I did not update anything, we never do it. We recommend and guide and we can do something only if we requested the permission and you have confirmed the same. Did you switch demo? It could change the settings and view.

Best Regards

No, I didnt change the demo, I have already finalized this theme from woodmart, why would I change anything of this theme, its too much trouble for me to revamp the whole site, anyways I have done some of the changes back, now I want these changes to be done, which I already had requested from you before and had added in Custom CSS, however it is not working :

1.
https://www.sunnshinehk.com/
Home page :
a.
Under TOP CATEGORIES :
I want all the pictures in same sizes, just like they are under FROM OUR INVENTORY
b.
Under FURNITURE CATEGORIES :
I want all the pictures in same sizes, just like they are under FROM OUR INVENTORY

2.
https://www.sunnshinehk.com/product-category/sofa-legs/
All product category pages.
I want all images in same sizes.

3.
https://www.sunnshinehk.com/product/new-design-80mm-ley-for-sofa/
On product pages, at the bottom under RELATED PRODUCTS:
I want all displayed items in same sizes.

Let me know soon.
Thanks.

Hello,

Please contact host support and find out if there is an automatic update of your site. If there are, you can restore the version before the change. As I have already told you, I did not touch your site.

If you have any questions please feel free to contact us.

Best Regards

No, there was no update, anyways, can you please help me for the above issues?

Last time one of your colleague had helped me with the CSS, please check below and let me know where to change for the above queries.

Hello,

You have uploaded images of different sizes, please check this manual: https://xtemos.com/docs-topic/image-size-and-content-alignment-in-a-product-grid/

I am checking your settings: https://gyazo.com/604ebbee0db9d7b04ee013c348b5071b Please try to make the settings. The small images should be replaced with bigger ones.

I think you could change the settings in Product Images and as the result, all the images have changed the view.

If you have any questions please feel free to contact us.

Best Regards

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