Cannot import XTEMOS templates via Elementor

Hello,

I can’t import the Tabs section from your templates (as seen here: https://app.usebubbles.com/dVA9jnVnA6piMMsxSutZNu/comments-on-staging-pleazo-com)

How can I fix this?

Hello,

Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

Best Regards

hi there, I have entered the admin login in the private content section.

Hello,

Please check the issue on the parent theme, and update Elementor. In addition, disable Elementor Pro.

If you have any questions please feel free to contact us.

Best Regards

Hello,

The issue is still there. I tried:
1. Updating elementor and elementor pro plugins
2. With and without elementor pro
3. With child and parent theme

I still cannot important anything., Please see video in private content.

Hello,

I see you have a testing page, I just reproduced the steps and I could import the tabs: https://gyazo.com/0c9c98fe5ab59c544f3b7626b41713ab I did it twice and faced no problems.

Please check and clarify.

Best Regards

Hello,

The issue was that when I was importing tabs, they were showing at the bottom of my page which I could not see. But now I am aware they are on the bottom of the page.

Hello,

We are glad you have solved the issue.

If you have any questions please feel free to contact us.

Best Regards

[Author]

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