Home Forums WoodMart support forum Cannot install

Cannot install

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #427451

    [email protected]
    Participant

    why does this happen constantly? I had the same problem with another site- upon purchase the theme would not install – it failed…. due to some css files not available????
    the real craziness/frustration is that when one goes to envato for help, they take a week just to get back to me to refer me to here.
    With another site- I provided admin WPress passcode- and had you complete the installation for me- can someone reply so that I can do the same on my new site?
    FYI – when one purchases a theme, one wants to use and develop it obviously. Why the initial roadblock. This is after 5 messages to Envato.
    I know that you need them for marketing- but consider how frustrating their support is- it sucks…..
    I one asked a friend about a specific restaurant – ‘Hows the food I asked’…. he replied- ‘the food is great, but I can’t stomach the help. Your theme is great.

    #427523

    Hello,

    We are terribly sorry you face the same issue.

    Please check these warnings and try to resolve them: https://gyazo.com/8b95bf4e0e6285492d94ba3c22114136

    I have installed the theme, before installing, please disable all the plugins, install plugins in Appearance > Install plugins, activate them, upload the demo, and then activate other plugins.

    Please note, you can use either Elementor or WP bakery builder.

    Let us know if you have any difficulties.

    Best Regards

Viewing 2 posts - 1 through 2 (of 2 total)