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Cannot install WoodMart theme

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • November 14, 2020 at 1:09 pm #241526

    Karl1129
    Participant

    Hello!

    When I try to install your theme and activate it instantly tells me that I have a fatal error. I cannot use my site. What is the problem? In an e-mail I received that text:

    November 14, 2020 at 1:42 pm #241529

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please provide your site admin access, advise what page builder you would like to use: Elementor or WP bakery page builder.

    Best Regards

    November 14, 2020 at 1:45 pm #241531

    Karl1129
    Participant

    I would like to use WP Bakery

    November 14, 2020 at 5:50 pm #241594

    Elise Noromit
    Member

    Hello,

    Please remove all and provide net WordPress installation, I cannot log in your site now https://prnt.sc/vj69j3

    Best Regards

    November 16, 2020 at 10:59 am #241908

    Karl1129
    Participant

    Hello!

    I did it. Now there is access to the website.

    November 17, 2020 at 7:20 am #242172

    Karl1129
    Participant

    Any news?

    November 17, 2020 at 10:50 am #242240

    Elise Noromit
    Member

    Hello,

    Sorry for the delay. Please provide FTP access to the private area.

    Best Regards

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Viewing 7 posts - 1 through 7 (of 7 total)