cannot select attributes on product pages

Hi,

On product pages, attributes are not displaying as a dropdown. Instead, the attributes are showing as text which cannot be selected.

Hello,

Please provide the URL of a variable product.

If you want the attributes to be displayed as the drop-down, you should disable all the option described here: https://xtemos.com/docs/woodmart/variable-products-swatches/

If you click the attribute and it does not work, make sure you created all the attributes slugs in Latin letter.

Best Regards

Okay thanks. I’ll give that a try.

If you have any questions please feel free to contact us.

Best Regards

Hi, I have disabled all of the options as instructed, and the attributes are still not working on the product page.

Hello,

Please provide the site admin access to the private area.

Best Regards

Thank you, please see the below.

Hello,

Please check the credentials I can not log in.

Best regards

Does this work?

Hello,

The variable product has custom attributes http://prntscr.com/qokx6x

Our theme settings cover only global attributes http://prntscr.com/qokyl4

Please provide a product URL with the global attributes and problem with the theme if any.

Best Regards

Hi,

Link to a product with global rule below.

As you can see, the attributes text can be seen on the product page, but nothing can be selected. It is text that does nothing.

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Hello

Please add variations and check again http://prntscr.com/qoqwdg

Please follow these instructions: https://xtemos.com/docs/woodmart/variable-products-swatches/

Best Regards

[Author]

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