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Cannot upload the zip file into WordPress themes to install the Woodmart theme

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #584394

    hey3212
    Participant

    I have difficulty uploading the zip file into WordPress themes. It has been taking half an hour without completing the upload. Is there another way I can install it?

    #584401

    Luke Nielsen
    Keymaster

    Hello,

    Send me access to the admin panel via the private area so I can try to upload it from my side.

    Thank you in advance.

    Kind Regards

    #584403

    hey3212
    Participant

    Sent.

    #584407

    Luke Nielsen
    Keymaster

    Hello,

    May I disable 3rd party plugins for a proper installation?

    Thank you for your time.

    Kind Regards

    #584408

    hey3212
    Participant

    Yes.

    #584412

    Luke Nielsen
    Keymaster

    Hello,

    The theme is installed – https://take.ms/nsVAi

    All plugins enabled back. In general, I cannot tell you which plugins caused the installation issue, I just disabled them for a while, installed the theme and enabled them back. Activate the theme and check how it works.

    Kind Regards

    #584418

    hey3212
    Participant

    Thanks. I have activated this theme, https://woodmart.xtemos.com/demo-fashion-flat/demo/flat/ . But, the home page of my website is now totally messed up and none of your theme’s content is properly displayed. Could you take a look?

    #584427

    hey3212
    Participant

    Let me know if I need to open a new ticket or can this be resolved in this installation ticket. Is there any conflicts with 3rd party plugins?

    #584454

    Luke Nielsen
    Keymaster

    Hello,

    I have reimported the content, check it now. To define which plugins affect the site, I suggest disable all plugins except these ones:

    Elementor or WPBackary
    Woodmart Core
    WooCommerce
    Enable the Parent theme

    Then activate the plugins one by one, checking the issue to detect which one causes the request problem.

    Kind Regards

    #584458

    hey3212
    Participant

    Thank you Luke. I can see the theme is displaying properly now. Now all the plugins are activated and the theme is still displaying fine, so it might be that the first time it was not downloaded correctly…. Thank you so much for your time! I appreciate it a lot. I will now start working on this theme.

    #584461

    Luke Nielsen
    Keymaster

    Hello,

    You are welcome! Always remember that you can reach out to us with any questions you may have.

    We wish you a splendid day!

    Kind Regards

Viewing 11 posts - 1 through 11 (of 11 total)

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