Can’t access wordpress after installing plugins
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i have Uploaded the Theme through WordPress Admin panel, and while installation process at the stage of plugin activation. i successfully installed and activated all the plugins. after that i clicked next step. and the next stage it showed me error saying woocommerce theme needs to be activate, i clicked on activate it, it took me manually plugin installation and activation. and there were four themes are in queue to installation. and the woocommerce was at the last .
it showed me an error saying woocommerce can’t be activate
and on the next it took me an error page saying
“There has been a critical error on this website. Please check your site admin email inbox for instructions.”
attached is the screenshoot, kindly guide me,
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Hello,
Thank you so much for purchasing our theme and contacting our support center.
Please, disable all plugins that are not related to our theme and provide us with your admin and FTP access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
WoodMart core
WooCommerce
Elementor/WPBakery page builder
Thank you in advance
i have run the debug using wp-config.php, and the effect is the attached with this message as a screenshot.
from your previous response what you need that is wordpress admin Right?
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Try to reinstall the theme completely. If it doesn’t help, please, provide us with your admin access.
Thanks for your reply, As per your instructions i have reinstalled the theme completely but it could not help, it took me at the same position where this error take place for the first time and then i have created this topic.
i have attached the errors screenshots in pdf file. kindly have a look
also i am providing my wordpress admin.
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Hello,
Sorry, but the password you provided is wrong and we can’t access your dashboard.
Kind Regards
i have resolved this issues, this was due to my wordpress have installed old version of php which was 7.2.
I have just updated my php version and it’s all done.
Thank you very much for the guidance
By they could you please guide me how can i stop the chat session.
Great, we are glad that you sorted it out! We close this topic. Feel free to contact us if you have any further questions.
The topic ‘Can’t access wordpress after installing plugins’ is closed to new replies.