Can’t add review tab on single product page.
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Hello Team,
We have recently added some new products in to the site, but the review tab is not getting displayed on the single product page which is working on existing products. Please help us to fix this.
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This topic was modified 3 years, 2 months ago by
cbra.
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Hello,
Please provide login access for your site’s WordPress admin panel. It will help me better understand and find the best way to solve your problem.
I await your response.
Kind Regards
Here are the Login Credentials
Hello,
Sorry, but your login access is wrong.
https://gyazo.com/6de75e784940ebdf568bfe4e854b6d25
May I request you to update it?
Looking forward to collaborating with you!
Kind Regards
Hello Team,
Here are the updated login details. Kindly check and do the needful.
Hello,
Please check how it works with the default WordPress theme (e.g Storefront) just to check whether the issue is with our theme or not.
Kind Regards
Hello Team,
As per your suggestion, we have tested with a default WordPress theme (eg Storefront). But it doesn’t work, for your reference screenshot is attached. Please guide me on how to fix this problem?
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Hello,
The thing is that you don’t have enabled it via settings of the product, or rather navigate to Dashboard -> Products -> Product data -> Advanced -> check the “Enable reviews”.
https://prnt.sc/dIWKzCCZa8IJ
If you’d like to contact us, we are here for whatever questions you may have.
Kind Regards