Can’t add video

Hi, i uploaded my product’s videos to the website but i can’t select it as product’s cover video. I need solution…

Hello,

Edit the product itself and add a video here – https://prnt.sc/xMXXkeMiaw7c

Also, the access is limited so I can’t check this issue on your side: https://prnt.sc/bdiweLENMvV9

Kind Regards

Hi Luke, you’re not limited. Just click to “Ayarlar” and move the page down. Then you’ll see everything on the left.

Hi again, there are some videos in my media. Please try to add videos to the product then return to me.

Hello,

Checked it on your side and it seems to work well, here is a video – https://gyazo.com/c8c6ec353a1ab0563dbb9c84198ac968

Let me know if you have any additional questions.

Kind Regards

So i can only add video to product page not to the product card is that true? I want people to see the videos of the product when they look to categories.

Hello,

Yep, for now, you can see the video only on the product page itself. You can define banners (either “Promo” or “Carousell”) with the titles of your categories and define the video for them – https://prnt.sc/FzOvltxWvwhe, https://prnt.sc/_PikQaxXqfd2

Kind Regards

[Author]

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