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Can't apply Theme Settings

Viewing 8 posts - 1 through 8 (of 8 total)
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  • November 12, 2020 at 1:40 pm #241058

    uriuri
    Participant

    I get a new error with my Theme Settings. When I want to save a change I made in the Theme Settings tab I am redirected to “All Settings” of WordPress. /wp-admin/options.php

    How can I get this working again on my website?

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    November 12, 2020 at 1:45 pm #241061

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?
    We are not able to log in with the password you provided.

    Thank you in advance

    November 12, 2020 at 1:48 pm #241062

    uriuri
    Participant

    You responded too fast before I could save the admin user.
    Thanks!

    November 12, 2020 at 1:49 pm #241063

    Artem Temos
    Keymaster

    Could you please also temporarily disable all external plugins that are not related to our theme?

    November 12, 2020 at 1:55 pm #241064

    uriuri
    Participant

    Done

    November 12, 2020 at 2:05 pm #241065

    Artem Temos
    Keymaster

    Please, provide us your FTP access. Also, ask your hosting provider to disable mod_security temporarily (if enabled).

    November 12, 2020 at 2:14 pm #241069

    uriuri
    Participant

    I found out it was a simple capacity issue of my server so I fixed it.
    Thanks for your quick response and sorry for the troubles.

    November 12, 2020 at 2:37 pm #241074

    Artem Temos
    Keymaster

    Great, we are glad that you sorted it out.

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Viewing 8 posts - 1 through 8 (of 8 total)

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