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Can't close promo popup mailchimp

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • August 11, 2020 at 5:54 pm #218016

    roadlink
    Participant

    Hello,
    Popup appears after a while but close button doesn’t work.
    https://prnt.sc/txx9vg

    August 11, 2020 at 8:55 pm #218054

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area

    Best Regards

    August 16, 2020 at 10:50 pm #219124

    roadlink
    Participant

    Ok, I narrowed down the problem to one custom plugin.
    Not only mailchimp popup but any popup can’t close.

    any idea why it might happen?

    August 17, 2020 at 6:43 am #219159

    Elise Noromit
    Member

    Hello,

    Please provide the site admin access to the private area.

    Best Regards

    August 17, 2020 at 7:46 am #219177

    roadlink
    Participant

    thanks a lot.

    August 17, 2020 at 9:51 am #219209

    roadlink
    Participant

    Problem solved by plugin maker.

    thanks

    August 17, 2020 at 12:06 pm #219264

    Elise Noromit
    Member

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

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Viewing 7 posts - 1 through 7 (of 7 total)

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