Home › Forums › WoodMart support forum › Cant connect instagram API
Cant connect instagram API
- This topic has 16 replies, 2 voices, and was last updated 2 months, 2 weeks ago by
Luke Nielsen.
-
AuthorPosts
-
May 16, 2024 at 7:31 pm #566136
tomassParticipantHi, we are trying to connect to instagram, but when click it just show select your account and its empty:
https://gyazo.com/40f05928c666ab02e7f12c3751fabc0cMay 17, 2024 at 10:07 am #566198
Luke NielsenKeymasterHello,
Please make sure that you have done all the steps described here – https://xtemos.com/docs-topic/how-to-setup-instagram-api/
Thank you for your time.
Kind Regards
May 27, 2024 at 11:05 pm #568566
tomassParticipantMay 29, 2024 at 4:55 pm #569101
Luke NielsenKeymasterHello,
Sorry for the dealy.
There is 2-factor authentification – https://prnt.sc/TaleeYkP3gLn, so it would be better now if you send me all settings related to Instagram Business Account, Facebook
I await your response.
Kind Regards
June 3, 2024 at 1:07 pm #570180
tomassParticipantCheck now, now you should be able to login. The account is ZOBO
June 4, 2024 at 5:02 pm #570586
Luke NielsenKeymasterHello,
Please clarify at which time you can confirm my login? https://prnt.sc/aquAHJ0524Aq
Thank you for your patience and time.
Kind Regards
June 5, 2024 at 3:07 pm #570830
tomassParticipantHey, i tought i remvoved 2 step auth, can we do it today at 16:00 our time. Its 15:07 now, so after 53 minutes
June 5, 2024 at 5:28 pm #570876
Luke NielsenKeymasterHello,
Sorry for the late response.
Could you please send me your WhatsApp so I can connect with you faster and ask to confirm the logining?
Thank you for your patience.
Kind Regards
June 5, 2024 at 6:08 pm #570886
tomassParticipant+371 20 024 797
June 10, 2024 at 9:12 am #571629
Luke NielsenKeymasterHello,
I have sent you the confirmation message to FB and whatsapp.
Looking forward to hearing back from you!
Kind Regards
June 10, 2024 at 9:02 pm #571835
tomassParticipantWe havent recieved message on wpp, try this number : +371 26 575 028 on wpp to contact about time
June 12, 2024 at 3:00 pm #572259
Luke NielsenKeymasterHello,
Okay, sent a message to whatsapp, please check, otherwise please make some screenshots of all settings from FB account so I can investigate them.
Thank you for your time.
Kind Regards
June 12, 2024 at 3:42 pm #572289
tomassParticipantthey inform me that havent reieved your message
June 12, 2024 at 3:51 pm #572290
Luke NielsenKeymasterHello,
Here are a few screenshots: https://prnt.sc/yxbK_IK7TzdN https://prnt.sc/rkc0PbWzMyfp
If you are not busy, you can confirm the access for me – https://prnt.sc/aquAHJ0524Aq
Thank you for your time.
Kind Regards
June 13, 2024 at 2:00 pm #572521
tomassParticipantCan you send your numrber you are writing from?
June 13, 2024 at 2:53 pm #572551
Luke NielsenKeymasterHello,
Yep, here is
Looking forward to hearing back from you!
Kind Regards
-
This reply was modified 2 months, 2 weeks ago by
Luke Nielsen.
June 19, 2024 at 4:17 pm #573868
Luke NielsenKeymasterHello,
On my side I was able to connect the Instagram account – https://prnt.sc/fC7nR3IrPXzt, now if you check Theme Settings -> Api Integrations -> Instagram API, you will see that it was successful – https://prnt.sc/LHIx1560azOe
Let me know if you have any additional questions.
Kind Regards
-
This reply was modified 2 months, 2 weeks ago by
-
AuthorPosts
- You must be logged in to create new topics. Login / Register