Can't edit my page and Shop issue

1. I facing an issue for the Basel Theme, I can’t edit my page, and The WP Bakery doesn’t function suddenly. But last few day ago still can edit. And WP Bakery is not updated.

2. Besides that, my shop missing something to edit. Eg, Product grid Menu is missing (as per attached), it is different from what I see in your youtube channel tutorial, and I cannot change the product image size.

You can find it by go to Theme Setting > Shop in the WP dashboard

3. When I go to Setting > Reading and want to make Penguin Taste Homepage as a front page, there have no selection for it. And the permalink can’t be edit as I want the Permalink: http://www.penguintaste.com but not http://www.penguintaste.com/penguin-taste-homepage/ ‎

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Hello,

I cannot login your site login URL gives just a blank page

Best Regards

Hi I have sent the log in details again, can you check it whether can be access?

Hello,

1. You need to enable WP Bakery Page builder on custom post types: http://prntscr.com/ksb058 now it works.

2. The difference can be caused by the difference in the theme versions. What options do you need?

3. You need to publish page http://prntscr.com/ksb18z and it will be available. It will get the URL as per your permalinks configurations.

Best Regards

Hello,

1. Even though you already enabled it, but the appear still appears. Can you test it and help me solve it?

2. I need to adjust product picture’s size.

3. I will test it after my content is ready.

Thanks

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Hello,

We have checked and see this error: https://gyazo.com/03e6164aa2c826bc16280041f2385534

This error says that you don’t have enough memory on your server and it is a very common WordPress problem. Luckily, there is a very quick way to solve this by increasing the PHP memory limit on your server. We suggest you to contact your hosting company for help in this question. Here is an article about this error that should help you https://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted-error-increase-php-memory/

Best Regards

Hi

I got add in my Kimchi Product Image in Slider Revolution, but when I open in Browser, the Product is missing. May I know how to solve this?

Regards
Cmheah

Oya, When I view in my mobile phone, It also missing.

Hello,

Your home page is maintenance. Please provide page URL with the problem

Best Regards

https://www.penguintaste.com/

Yes, I haven’t launch my website. It’s the slider on my website front page.

Hello,

I see product image on the second slide and it is displayed on the front end https://gyazo.com/3360a0b9e3427242a7c8f0ad47c4f285

Please clarify the problem

Best Regards

I don’t know why. I view it on my laptop and mobile can’t see it. But I able to see it at my company Pc. Any way to make it compatible for all the device?

Other than that, my login and register button was missing at the top right corner, how to add it back? You can check it at here: https://www.penguintaste.com/

Hello,

On the ipad your layer with a product image has gone to a side and you do not see it. Duplicate the layer, put it in the center and set different visibility for these two layers.

You will have to switch to “E-commerce” or “Double menu” https://prnt.sc/lfm9zu and enable the option in the Theme Settings > Header > Login/Register links

Best Regards

Thank for yr reply….

Is there have any way to maintain the simplified layout which is my current layout, but add on the login/register beside the search icon?

By default, this header layout doesn’t have Login/Register link. But you can add it manually placing the following code snippet to the functions.php file in the child theme.

add_filter( 'basel_header_configuration', 'basel_custom_header_configuration', 1, 1 );

function basel_custom_header_configuration() {

		return array(
			'container' => array(
				'wrapp-header' => array(
					'logo',
					'main_nav',
					'right-column' => array(
						'header_links',
						'search',
						'wishlist',
						'cart',
						'mobile_icon',
					)
				)	
			),
		);
}

Hi, After I try. The problem for revolution slider, the problem still exist. So I remove the layer again. Can you help me check what is the problem at my WP’s Revolution Slider Setting?
You can find it at: Slider Revolution > Sort as Favorit > Penguin Taste Slider (The 1st 1)

and

add_filter( ‘basel_header_configuration’, ‘basel_custom_header_configuration’, 1, 1 );

function basel_custom_header_configuration() {

return array(
‘container’ => array(
‘wrapp-header’ => array(
‘logo’,
‘main_nav’,
‘right-column’ => array(
‘header_links’,
‘search’,
‘wishlist’,
‘cart’,
‘mobile_icon’,
)
)
),
);
}

I add on this code in function PHP in the Child Theme, It doesn’t work also.

Could you please send us a screenshot where you added the code? Have you activated the child theme?

Hi,

I go to:
Appearance > Editor > Select theme to edit: > Basel Child > Function.php
But I have removed it because doesn’t work, and I worry It may affect my website.

By the way, can you please help me check thru the Slider Revolution. The Product Layer only appears on PC but missing on Laptop, Tablet and Mobile Phone.

Thanks

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Weird Part is, when I open in FIrefox, the layer appear~

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Try to re-add this layer. Remove it completely and create a new layer with this image.

Hi, regarding the slider revolution and the login/register button. I still haven’t getting any news from your side until now. Have you check on my website?

Hi,

We answered your question a few days ago. Have you tried to recreate the layer?

Yes,

I have mentioned it on November 8, 2018 at 4:41 pm

I have tried what you suggest, it still the same. That why we need your help to solve it~

Hello,

Could you please disable all plugins that are not related to our theme so we can check it?

Thank you in advance

Hi,

Weird thing happened yesterday that the slider products layer was appearing after i edited it for 3 or 4 days. Why is this happen? I need to know for editing the slider for future reference.

By the way, how to settle the login part for the simplified header layout. I have tried to add the code inside the child theme’s function.PHP but it doesn’t work. And I have removed the code.

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Hi,

We don’t know what was the problem with the slider.

Have you activated the child theme?

Regards

Hi,

I know you have told me about the default simplified header layout is without the login/register button on the website. So how can my visitor login/register via the default layout? If this layout can login and register, then I think I no need the customise code for the login and register button.

Nope, I didn’t activate the child theme…

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You need to activate the child theme to make the code work.

If I activate the child theme, will it cause the problem to my current layout and content?

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