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Can’t edit my website header

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    Posts
  • March 7, 2022 at 5:33 pm #358435

    Shariful24
    Participant

    Hello Dear,
    I purchased my theme some time ago. I want to edit my website header but can’t do this.

    Please help me immediately to fix the problem.
    Thanks

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    March 7, 2022 at 5:53 pm #358442

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme so we can check it?

    Thank you in advance

    March 7, 2022 at 8:50 pm #358480

    Shariful24
    Participant

    This is all plugin. Please check it out

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    March 8, 2022 at 6:58 am #358574

    Shariful24
    Participant

    Hello Dear,
    Please help me to fix the problem.

    Please
    Thanks

    March 8, 2022 at 7:51 am #358602

    Artem Temos
    Keymaster

    Hello,

    Try to disable mod_security on your server. It seems to block Header Builder’s “save” requests. Contact your hosting provider for help.

    Kind Regards

    March 8, 2022 at 2:05 pm #358769

    Shariful24
    Participant

    Dear, I disabled mod_security but can’t edit my header.

    Please check it out.

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    March 8, 2022 at 3:04 pm #358792

    Artem Temos
    Keymaster

    It seems to work correctly now. Please, check this video https://gyazo.com/d4062ab57b27fb9f451adff730997b55

    March 8, 2022 at 3:36 pm #358809

    Shariful24
    Participant

    Can not change my logo, I don’t know why.

    Please help

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    March 8, 2022 at 3:36 pm #358811

    Shariful24
    Participant

    Logo option blank!

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    March 8, 2022 at 3:39 pm #358813

    Artem Temos
    Keymaster

    We just change your header logo without any problems. Here is a video https://gyazo.com/deb094b86dbe1c9b5efadebf3a3e3f63
    Try to use a different browser and check how it works.

    March 9, 2022 at 11:37 am #359137

    Shariful24
    Participant

    Thanks

    March 9, 2022 at 1:02 pm #359176

    Artem Temos
    Keymaster

    You are welcome!

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