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Can’t find where I modify my shop pictures…

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  • #381558

    sophie
    Participant

    Hi,
    I’m modifying my categories in my shop and I can’t set up the big categories pictures on the page. I have 2 old pictures (which I want to keep) “Jouer avec le feu” and “Se former-Débuter” but I can’t find the way to put the new ones : “Nettoyer-Appliquer” and “Huiler-Teinter”… I think it’s so easy but I’m wasting time on this. I put pictures on each categories for header, miniature and navigation but I should miss something…

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    #381586

    Hello,

    Please edit the categories and try adding the Thumbnail images.

    Screenshot: https://gyazo.com/3f9285aefc1e6c318dafdd0a5c786736

    Best Regards

    #381849

    sophie
    Participant

    I have already tried this before contacting the support. The thumbnail is ok and appear correctly in the header. However my problem is elsewhere : I want the same image but bigger displayed with the titles of the categories on the body of my main shop page as well as the 2 remaining categories you can see on my first screenshot. I’ve done this in the past and can’t find again how to set up this…

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    #381889

    Hello,

    Please provide the admin panel login details of the website to check it myself and help you out accordingly.

    Best Regards

    #381912

    sophie
    Participant

    Here are they !
    Thanks !

    #381932

    Hello,

    The issue on your website is caused by the Jetpack plugin. Please deactivate the plugin then check back.

    Best Regards

    #381975

    sophie
    Participant

    Hi
    I deactivate Jetpack then clean the cache.
    The only effect I saw is a regular display of the 2 categories already on the page. The 2 images have the same size. that’s better but this doesn’t resolve my issue.
    I still can’t add any picture for my new categories.
    This is what I did to try again :
    I modified my child category “Teinter”. I transformed it back to a category. Refreshed and saw that it display correctly on the page with a big clickable image (as before my changes yesterday).
    I have the same setting of pictures for “Teinter-Huiler” and “Nettoyer-Aplliquer” (header pic, thumbnail, category pic) but I can’t se them even jetpack out…
    See my screenshot please.

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    #381977

    sophie
    Participant

    One other strange thing is ALL my 6 categories are displayed on my home page. As I have normally 4 parent categories and 4 childs, I should see only the 4 parents right ?
    See the screenshot.

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    #382099

    Hello,

    Please check how it works with the default wordpress theme just to check whether the issue is with our theme or not because the Shop page is controlled by woocommerce and our theme doesn’t influence.

    Best Regards

    #382147

    sophie
    Participant

    OK Finally I found with my tech guy a way to solve it 🙂
    Thanks !
    We can close this topic

    #382149

    Hello,

    We are Glad that your issue has been Resolved.

    Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

    Have a wonderful day.

    Topic Closed.
    Best Regards.

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