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Can’t find where I modify my shop pictures…
- This topic has 10 replies, 2 voices, and was last updated 2 years, 8 months ago by
Aizaz Imtiaz Awan.
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AuthorPosts
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June 7, 2022 at 8:59 am #381558
sophieParticipantHi,
I’m modifying my categories in my shop and I can’t set up the big categories pictures on the page. I have 2 old pictures (which I want to keep) “Jouer avec le feu” and “Se former-Débuter” but I can’t find the way to put the new ones : “Nettoyer-Appliquer” and “Huiler-Teinter”… I think it’s so easy but I’m wasting time on this. I put pictures on each categories for header, miniature and navigation but I should miss something…Attachments:
You must be logged in to view attached files.June 7, 2022 at 10:43 am #381586
Aizaz Imtiaz AwanKeymasterHello,
Please edit the categories and try adding the Thumbnail images.
Screenshot: https://gyazo.com/3f9285aefc1e6c318dafdd0a5c786736
Best Regards
June 8, 2022 at 11:01 am #381849
sophieParticipantI have already tried this before contacting the support. The thumbnail is ok and appear correctly in the header. However my problem is elsewhere : I want the same image but bigger displayed with the titles of the categories on the body of my main shop page as well as the 2 remaining categories you can see on my first screenshot. I’ve done this in the past and can’t find again how to set up this…
Attachments:
You must be logged in to view attached files.June 8, 2022 at 12:37 pm #381889
Aizaz Imtiaz AwanKeymasterHello,
Please provide the admin panel login details of the website to check it myself and help you out accordingly.
Best Regards
June 8, 2022 at 2:32 pm #381912
sophieParticipantHere are they !
Thanks !June 8, 2022 at 3:25 pm #381932
Aizaz Imtiaz AwanKeymasterHello,
The issue on your website is caused by the Jetpack plugin. Please deactivate the plugin then check back.
Best Regards
June 8, 2022 at 5:29 pm #381975
sophieParticipantHi
I deactivate Jetpack then clean the cache.
The only effect I saw is a regular display of the 2 categories already on the page. The 2 images have the same size. that’s better but this doesn’t resolve my issue.
I still can’t add any picture for my new categories.
This is what I did to try again :
I modified my child category “Teinter”. I transformed it back to a category. Refreshed and saw that it display correctly on the page with a big clickable image (as before my changes yesterday).
I have the same setting of pictures for “Teinter-Huiler” and “Nettoyer-Aplliquer” (header pic, thumbnail, category pic) but I can’t se them even jetpack out…
See my screenshot please.Attachments:
You must be logged in to view attached files.June 8, 2022 at 5:38 pm #381977
sophieParticipantOne other strange thing is ALL my 6 categories are displayed on my home page. As I have normally 4 parent categories and 4 childs, I should see only the 4 parents right ?
See the screenshot.Attachments:
You must be logged in to view attached files.June 9, 2022 at 10:18 am #382099
Aizaz Imtiaz AwanKeymasterHello,
Please check how it works with the default wordpress theme just to check whether the issue is with our theme or not because the Shop page is controlled by woocommerce and our theme doesn’t influence.
Best Regards
June 9, 2022 at 12:19 pm #382147
sophieParticipantOK Finally I found with my tech guy a way to solve it 🙂
Thanks !
We can close this topicJune 9, 2022 at 12:24 pm #382149
Aizaz Imtiaz AwanKeymasterHello,
We are Glad that your issue has been Resolved.
Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.
Have a wonderful day.
Topic Closed.
Best Regards. -
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