Home Forums WoodMart support forum Can't import demo theme

Can't import demo theme

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #348971

    interlinksystem
    Participant

    I develop my website in localhost. so i try to import your basic theme demo but it says “AJAX import error. Try to disable all external plugins and run the import again. If it doesn’t help, contact our support center for further assistance.”.
    Would you please help me about this?

    #349002

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    Switch to the parent theme

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation.

    Best Regards

Viewing 2 posts - 1 through 2 (of 2 total)