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Can’t import demo theme

Viewing 11 posts - 1 through 11 (of 11 total)
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    Posts
  • #385803

    dawnknasupply
    Participant

    I installed Woodmart but I can’t import the demo theme.

    It says this error:

    “AJAX import error. Try to disable all external plugins and run the import again. If it doesn’t help, contact our support center for further assistance.”

    You can log in to my admin and disable plugins if you need. Please help

    #385811

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    Make sure you run the parent theme and try to import the demo.

    If you have any questions please feel free to contact us.

    Best Regards

    #386054

    dawnknasupply
    Participant

    I followed your instructions and still got the same error

    #386123

    Hello,

    Please insert the site admin access into the Private content below the message area. We will take a closer look at the case. What demo do you want to import?

    Best Regards

    #386258

    dawnknasupply
    Participant

    Would like theme “fashion”

    #386290

    Hello,

    Could you check the access? I cannot log in.

    Best Regards

    #386405

    dawnknasupply
    Participant

    mmm, let’s try again.

    #386408

    dawnknasupply
    Participant

    please try this new login below

    #386728

    Hello,

    I still cannot log in.

    Please check if you have any blocking, if you do, please disable it.

    If you have any questions please feel free to contact us.

    Best Regards

    #386735

    dawnknasupply
    Participant

    don’t know what’s wrong, I can log in with the credentials. I just created a new admin user for you please try again.

    #387165

    Hello,

    Sorry for the delay.

    The import was stack due to this process: https://gyazo.com/17db5ddd91f6453f0c20413bd50b0742

    Now we have imported the demo, please check.

    If you have any questions please feel free to contact us.

    Best Regards

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Viewing 11 posts - 1 through 11 (of 11 total)