Can’t Import Prebuilt Website from Woodmart to WordPress
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Hello,
Thank you so much for purchasing our theme and contacting our support center.
Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
– WoodMart core
– WooCommerce
– Elementor/WPBakery Page Builder
Thank you in advance.
I dont want you to access my wordpress. Can we try other ways? Thanks
The issue I mentioned
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Sorry, but we can’t check what is wrong if we don’t have access to your website.
I have attached my WordPress login access. I tried to import the prebuilt website
As we can see, you have our prebuilt website imported already. Do you want us to delete all the data and import it from scratch?
Also, keep all plugins that are not related to our theme temporarily turned off.
yes that’s right. I want to delete all the data and import the prebuilt website “Fashion” from scratch. You can keep the plugins there as I know how to deactivate and remove plugins.
As we can see, there is no our theme installed on your website now. Please install and activate it so we can check this.
I have reinstalled it. I can’t import the prebuilt website.
We have imported the dummy content on your website. Please test how it works now.
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