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Can’t Make Any Changes On Website (Elementor & Revslider)

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #530168

    agungprasetyofoto
    Participant

    Hi, recently i got this error when trying to make changes on my site

    Revslider :
    Whenever i tried to make change, there’s always a warning saying “AJAX ERROR!!! Error” and also, i can’t preview the slider because apperently “there’s conflict with with other plugin and theme”

    Elementor :
    Whenever i tried to make any change and save it, there’s a notification saying “server error (code 400)” appear.

    Any solution for this problem of mine? i tried disabling all the extra plugin & change back to default theme but to no avail

    #530395

    Hello,

    In most cases, this issue may be connected to the PHP max input vars limit parameter in your web server configuration. you will need to contact your host providers and ask to increase this limit.

    Please check this Manual:
    https://elementor.com/help/publish-update-button-not-work/

    Best Regards.

    #530617

    agungprasetyofoto
    Participant

    Hi, thank you for getting back on my problem

    It is actually caused by some error in our end server and thankfully its already fix right now. But there’s another problem i have to ask to you guys (its actually not related to my first problem)

    I tried connecting my site with Instagram API from facebook page and i got this error. I know that there’s no problem on my internet connection, so i just wanted to make sure that your guys connection is well established as well. Can you help me to fix this problem?

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    #531278

    Hello,

    Please read and follow the instructions here:
    https://xtemos.com/docs-topic/how-to-setup-instagram-api/

    Best Regards.

    #531380

    agungprasetyofoto
    Participant

    Hi, Thank you for getting back on my problem.

    All of my problem before have been solved, but now im facing another problem which really confused me. For whatever reason, my homepage is broken (like the revslider wont show and the slider wont move).

    I tried to make a copy of that homepage, and it works normally. Until i make the copy to be the actual homepage, and its now broken again. Sorry if my description is too confusing, but please take a look at my website to see the problem. Can you guys give me solution for this problem?

    Thanks in advance

    #531508

    Hello,

    I have checked your site and the homepage is showing fine. Check back your site and check the issue.
    Screenshot for clarification:
    https://ibb.co/82tyDsj

    To eliminate the slider, access the homepage through Elementor and delete the Slider Revolution widget.

    Best Regards.

    #531731

    agungprasetyofoto
    Participant

    i see, i think there’s something wrong with either my internet or browser cache.

    In any case, thank you so much for the solution you provided, and have a good day to you

    #531795

    Most Welcome!!!.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

Viewing 8 posts - 1 through 8 (of 8 total)

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