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Can’t Proceed to Check out

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  • #630259

    amirghaffarii03
    Participant

    We have set up our store, but after viewing the cart and pressing the “Checkout” button, we are redirected to the homepage instead of the checkout page.

    We do have a checkout page set up, but the button doesn’t seem to direct customers to it properly. Could you please help us identify and resolve the issue?

    Looking forward to your assistance.

    Best regards,
    Amir

    #630323

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please make sure that woocommerce checkout shortcode is setup correctly in the edit page:
    [woocommerce_checkout]

    Then Navigate to WooCommerce > Settings > Advanced and confirm that the “Checkout Page” is set correctly.

    If the issue remains, deactivate all third-party plugins not related to the theme and check the issue. If the issue still persists, share the wp logins details so i will check and give you a possible solution.

    Best Regards

    #630680

    amirghaffarii03
    Participant

    This ticket is done please close it.

    #630749

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Most Welcome!!!.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

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