Cant save theme settings after migration
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Hi, after migrating my site from developing to production domain, i can’t save any setting in theme settings, it returns to 404 page and not saving anything.
Send my credentials on private. Thanks!
Hello,
In most cases, this issue may be connected to the PHP max input vars limit parameter in your web server configuration. You can check the current value for this parameter in your Dashboard -> WooCommerce -> System status.
Usually, this parameter is not allowed to be changed on shared hostings so you will need to contact your host providers and ask to increase this limit. The recommended value for this is 5000.
Also please make sure mod_security has been disabled. Please contact us if the problem persists.
Best Regards.
Hi, Ruling out that it is not because of the PHP Max Input Vars value and ModSecurity. Could you give me a list of possible solutions to try all possible methods if the problem still persists?
Attached a screenshot of the value Max input vars set in my php.ini configuration
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Hello,
Can you please share the CPanel login details of your site so I can check and solve the issue?
Best Regards.
Hello,
Now your WP admin login details are not working, even I can not access the WP backend of your site:
https://ibb.co/X2wQ6p0
Best Regards.
Hello,
I confirm that the issue is because of the mod_security, please disable it from the server or Cpanel. I am not able to find the mod_security option from the cpanel, please ask the hosting provider support and ask them to disable the mod_security option then check back the site’s theme settings.
Best Regards.
Hi,
Ok, I’ll check with support of my host provider and i’ll come back if it’s necessary.
Thanks for your help!
Hi,
Ok sure. I will wait for your reply.
Best Regards.
.
