Home Forums Basel support forum Cant see product categories

Cant see product categories

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #236329

    omersim
    Participant

    Hi,
    I have set product categories on homepage, but I can’t see them.
    Can you help?

    As well, I will want th categories thumbnails to look like the attached file on homepage, how can I do it? (I mean the images sizes and the spaces between them)

    Attachments:
    You must be logged in to view attached files.
    #236448

    Hello,

    Please provide your site admin access to the private area.

    Best Regards

    #236451

    omersim
    Participant

    Here

    #236456

    Hello,

    Please provide the login URL.

    Best Regards

    #236482

    omersim
    Participant

    login url:

    #236699

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

    #237181

    omersim
    Participant

    Hi,
    I have disabled all plugins unrelated to the theme. (only 7 plugins are activated)
    I have switched to parent theme, but still categories are not showing.
    Can you help?

    #237338

    Hello,

    You have set zero for the image size. http://prntscr.com/va4s0q
    http://prntscr.com/va4sbu

    Please set real sizes for images, please refer to these instructions: https://xtemos.com/docs/basel/image-size-in-a-product-grid/

    Best Regards

Viewing 8 posts - 1 through 8 (of 8 total)