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Can't See Second Product Image To Mobile View
- This topic has 10 replies, 2 voices, and was last updated 4 years, 11 months ago by
Elise Noromit.
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AuthorPosts
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January 16, 2021 at 3:26 pm #259010
HighhairParticipantHello Team,
I have upload a second image to many products but i cant see them in mobile version.
In my desctop when i place the mouse in a product automatically i can see the second image and when i click inside i found all the product images.Thanks in advance
Attachments:
You must be logged in to view attached files.January 16, 2021 at 9:10 pm #259056
Elise NoromitMemberHello,
Please describe your actions step by step and provide your site admin access to the private area.
Best Regards
January 16, 2021 at 9:33 pm #259062
HighhairParticipantHello
Thank you for your reply.
Actually i can see only the main product image. The additional images are not appeared.
Only when i move the mouse up to product can see the thubnail.When i click into the product i can see only the main image.
The additional images of the products are very important for my job because i sell product with different color shades.Thanks in advance
Attachments:
You must be logged in to view attached files.January 17, 2021 at 11:15 am #259107
Elise NoromitMemberHello,
I am afraid I cannot catch the problem: when I hover the product I see the image from the product gallery as it should work: https://gyazo.com/345f41abe39a43a03da372d588e66e95
The product page has the thumbnails under the main image https://prnt.sc/wzgnoh
Please provide the product URL and describe the problem in detail.
Best Regards
January 17, 2021 at 11:21 am #259110
HighhairParticipantHello
Please clear cache and ope this url
https://twinelefants.gr/shop/canni-01-mango-yellow-7-3ml/as you can see there is no other image except the main image.
But the hover works ok.Attachments:
You must be logged in to view attached files.January 17, 2021 at 11:30 am #259116
HighhairParticipantPS
The only change that i made is that i turn to Child theme.
Before this action everything was perfect.
I didnt inastal any plug in, the only move is that i activate the Woodmart Child theme.Thanks in advance
January 17, 2021 at 5:32 pm #259165
HighhairParticipantSorry for my third post but i realize that when i am logged in like administartor the images works ok.
I just wanted to mention it to you because it might seem useful to you in your check.January 17, 2021 at 10:22 pm #259203
Elise NoromitMemberHello,
Please deactivate the cache plugins and check how it works without the plugins.
Best Regards
January 17, 2021 at 10:30 pm #259204
HighhairParticipantThe Wp Rocket is the only cache plugin that i have installed.
But why i have to disable this plug in?I disable it and the issue solved.
But i can’t have this very important plug in off.
It is necessary for my site speed.January 18, 2021 at 11:53 am #259341
HighhairParticipantI fix it!
January 18, 2021 at 8:23 pm #259471
Elise NoromitMemberHello,
Please configure and finish your site and then enable the plugin. If you have any questions please feel free to contact us.
Best Regards
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