Home Forums WoodMart support forum cant see the theme

cant see the theme

Viewing 21 posts - 1 through 21 (of 21 total)
  • Author
    Posts
  • #317549

    stickit2wall
    Participant

    Hi
    I have just installed and did all your directions but not all the theme blocks are there.
    I need you to check what went wrong
    I have tried diffrent demo and its not working.
    thanks.

    #317551

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please, provide your site admin access (insert the site credentials into the Private content block under the message area).

    Best Regards

    #317590

    stickit2wall
    Participant

    i need it to be RTL and i want the ability to use my fonts.
    thanks

    #317672

    stickit2wall
    Participant

    and also i will use elementor to edit it.
    thanks

    #317788

    Hello,

    I see you tried to install the theme on the fresh WP installation, please advise what demo do you want to upload and confirm the permissions to reset and reinstall all. There may be two reasons of the problem: incorrect installation or server configuration.

    Best Regards

    #317828

    stickit2wall
    Participant

    hi
    i wanted a clean one like decor. i am selling wallstickers and wallpapes but i am trying to design my website from scratch now.
    if you will make it fresh will i lose categories i have made? because i dont see them now.
    also how can i upload my fonts?

    #317833

    stickit2wall
    Participant

    also i will choose the decor and will want to replace it will i be able?

    #317954

    Hello,

    I did not change or delete anything. You can find the categories you have created in the Dashboard > Products > Categories: https://gyazo.com/a8dd13aa173b7b31309d8aa39ef60ec0

    You can export the content and then import it back into the site. You can do that by means of Dashboard > Tool > Export /Import. In any case, make the full backup of your site.

    Best Regards

    #317967

    stickit2wall
    Participant

    hi
    is it fixed?
    i need it today to start working.
    thanks

    #318047

    stickit2wall
    Participant

    I also can’t figure out how to change the product page to another design for a sample. according to your manual i should see Product page design on the product page configuration but i can’t see it. Please reinstall it for me. i am loosing alot og the time

    #318276

    Hello,

    You can find the product page option in the Theme Settings > Single Product: https://xtemos.com/docs/woodmart/theme-settings-panel/#single_product

    In addition, the product page has its own option https://xtemos.com/docs/woodmart/product-page-options/#local_settings

    Please provide the product URL from the demo I will tell which options should be configured and how.

    Best Regards

    #318277

    stickit2wall
    Participant

    but the theme is not installed well. I am asking you again and again to reinstall it for me and I have to say I am very disappointed. it is taking you forever to fix it. I have provided you with the login details but the theme is not working well from the beginning.
    PLEASE FIX IT! TOTAY! I ASKED YOU SO MANY TIMES AND YOU REPLAY SO SLOW

    #318373

    Hello,

    The demo uploads to the clear empty WordPress installation. Your site had the content. You need to export all the content by means of Expert / Import functionality in Dashboard > Tools, install the Theme to net WordPress installation, and then import your content, I would recommend deleting the demo posts, pages, and products that you do not need and then upload the content.

    If you have any questions please feel free to contact us.

    Best Regards

    #318591

    stickit2wall
    Participant

    it’s not working for me. I am asking you to delete and reinstall it. i had send the login details on previous reply

    #318613

    Hello,

    Please update the credentials after resetting I cannot log in.

    Best Regards

    #318656

    stickit2wall
    Participant

    hi
    its same. i didnt change them.
    please try again or send a video how to install it correctly.
    thanks.

    #318683

    stickit2wall
    Participant

    hi
    i had some problems loging in my website so i had to restored. please send me how to delete the theme and reinstall it. i think after you deleted it actually there was no theme so the website was downplease show me and i will do it myself
    thanks

    #318713

    Artem Temos
    Keymaster

    Hello,

    We have imported the Decor version to your website. Please, check how it works now on your website.

    Kind Regards

    #318726

    stickit2wall
    Participant

    thanks.
    now if i want to replace the theme or part of it, can i do it? do you have a video how to do it?
    thanks

    #318727

    stickit2wall
    Participant

    i mean to replace the demo or part of it

    #318749

    Hello,
    You can create or chose another header and set it as the default: https://xtemos.com/docs/woodmart/header-builder/set-default-header-website/

    All the content is editable: you can delete any row/section and add your own. You can use our template library to take different parts from different demos: https://xtemos.com/docs/woodmart/templates-library/

    The footer is configured in The Theme Settings > Footer and you can add the widgets in Appearance > Widgets into Footer Column 1, and Footer Column 2.
    If you have any questions please feel free to contact us.

    Best Regards

Viewing 21 posts - 1 through 21 (of 21 total)