Home › Forums › WoodMart support forum › cant see the theme
cant see the theme
- This topic has 20 replies, 3 voices, and was last updated 3 years, 5 months ago by
Elise Noromit.
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AuthorPosts
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September 9, 2021 at 6:49 pm #317549
stickit2wallParticipantHi
I have just installed and did all your directions but not all the theme blocks are there.
I need you to check what went wrong
I have tried diffrent demo and its not working.
thanks.September 9, 2021 at 7:57 pm #317551
Elise NoromitMemberHello,
Thank you very much for choosing our theme and for contacting us.
Please, provide your site admin access (insert the site credentials into the Private content block under the message area).
Best Regards
September 10, 2021 at 3:53 am #317590
stickit2wallParticipanti need it to be RTL and i want the ability to use my fonts.
thanksSeptember 10, 2021 at 10:40 am #317672
stickit2wallParticipantand also i will use elementor to edit it.
thanksSeptember 10, 2021 at 11:17 pm #317788
Elise NoromitMemberHello,
I see you tried to install the theme on the fresh WP installation, please advise what demo do you want to upload and confirm the permissions to reset and reinstall all. There may be two reasons of the problem: incorrect installation or server configuration.
Best Regards
September 11, 2021 at 6:58 am #317828
stickit2wallParticipanthi
i wanted a clean one like decor. i am selling wallstickers and wallpapes but i am trying to design my website from scratch now.
if you will make it fresh will i lose categories i have made? because i dont see them now.
also how can i upload my fonts?September 11, 2021 at 7:11 am #317833
stickit2wallParticipantalso i will choose the decor and will want to replace it will i be able?
September 12, 2021 at 8:43 am #317954
Elise NoromitMemberHello,
I did not change or delete anything. You can find the categories you have created in the Dashboard > Products > Categories: https://gyazo.com/a8dd13aa173b7b31309d8aa39ef60ec0
You can export the content and then import it back into the site. You can do that by means of Dashboard > Tool > Export /Import. In any case, make the full backup of your site.
Best Regards
September 12, 2021 at 10:51 am #317967
stickit2wallParticipanthi
is it fixed?
i need it today to start working.
thanksSeptember 13, 2021 at 4:29 am #318047
stickit2wallParticipantI also can’t figure out how to change the product page to another design for a sample. according to your manual i should see Product page design on the product page configuration but i can’t see it. Please reinstall it for me. i am loosing alot og the time
September 13, 2021 at 6:33 pm #318276
Elise NoromitMemberHello,
You can find the product page option in the Theme Settings > Single Product: https://xtemos.com/docs/woodmart/theme-settings-panel/#single_product
In addition, the product page has its own option https://xtemos.com/docs/woodmart/product-page-options/#local_settings
Please provide the product URL from the demo I will tell which options should be configured and how.
Best Regards
September 13, 2021 at 6:41 pm #318277
stickit2wallParticipantbut the theme is not installed well. I am asking you again and again to reinstall it for me and I have to say I am very disappointed. it is taking you forever to fix it. I have provided you with the login details but the theme is not working well from the beginning.
PLEASE FIX IT! TOTAY! I ASKED YOU SO MANY TIMES AND YOU REPLAY SO SLOWSeptember 14, 2021 at 7:14 am #318373
Elise NoromitMemberHello,
The demo uploads to the clear empty WordPress installation. Your site had the content. You need to export all the content by means of Expert / Import functionality in Dashboard > Tools, install the Theme to net WordPress installation, and then import your content, I would recommend deleting the demo posts, pages, and products that you do not need and then upload the content.
If you have any questions please feel free to contact us.
Best Regards
September 14, 2021 at 5:15 pm #318591
stickit2wallParticipantit’s not working for me. I am asking you to delete and reinstall it. i had send the login details on previous reply
September 14, 2021 at 11:02 pm #318613
Elise NoromitMemberHello,
Please update the credentials after resetting I cannot log in.
Best Regards
September 15, 2021 at 6:22 am #318656
stickit2wallParticipanthi
its same. i didnt change them.
please try again or send a video how to install it correctly.
thanks.September 15, 2021 at 7:52 am #318683
stickit2wallParticipanthi
i had some problems loging in my website so i had to restored. please send me how to delete the theme and reinstall it. i think after you deleted it actually there was no theme so the website was downplease show me and i will do it myself
thanksSeptember 15, 2021 at 9:28 am #318713
Artem TemosKeymasterHello,
We have imported the Decor version to your website. Please, check how it works now on your website.
Kind Regards
September 15, 2021 at 10:01 am #318726
stickit2wallParticipantthanks.
now if i want to replace the theme or part of it, can i do it? do you have a video how to do it?
thanksSeptember 15, 2021 at 10:04 am #318727
stickit2wallParticipanti mean to replace the demo or part of it
September 15, 2021 at 11:10 am #318749
Elise NoromitMemberHello,
You can create or chose another header and set it as the default: https://xtemos.com/docs/woodmart/header-builder/set-default-header-website/All the content is editable: you can delete any row/section and add your own. You can use our template library to take different parts from different demos: https://xtemos.com/docs/woodmart/templates-library/
The footer is configured in The Theme Settings > Footer and you can add the widgets in Appearance > Widgets into Footer Column 1, and Footer Column 2.
If you have any questions please feel free to contact us.Best Regards
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