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Can’t update the theme

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  • #462864

    Akmal Baig
    Participant

    I can’t update the theme. I have 7.1.4 installed and there is an update to 7.2.0. It is showing some error. The screenshot is attached. Please provide a solution.

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    #462870

    Artem Temos
    Keymaster

    Hello,

    Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

    2. Go to Dashboard -> Updates and click on Check Again.

    3. Activate the theme with your purchase code again.

    4. Go to Dashboard -> Updates and click on Check Again.

    5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    Regards

    #462891

    Akmal Baig
    Participant

    it is very strange but there is no option to get into the theme license. Please see the screenshot attached.

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    #462894

    Artem Temos
    Keymaster

    Probably, you have disabled this in Theme Settings -> White label.

    #462901

    Akmal Baig
    Participant

    Found the “theme License” And updated by following the steps you gave. The problem was resolved and theme is updated now. Thanks

    #462909

    Artem Temos
    Keymaster

    Great, we are glad that you sorted it out! Feel free to contact us if you have any further questions.

    Kind Regards

Viewing 6 posts - 1 through 6 (of 6 total)

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