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Can’t update theme. Update failed: Download failed. Unauthorized

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • January 28, 2025 at 10:25 pm #633640

    mikolaj
    Participant

    Update failed: Download failed. Unauthorized

    January 29, 2025 at 4:01 pm #633836

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Try to do the following to update the theme:
    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.
    2. Go to Dashboard -> Updates and click on Check Again.
    3. Activate the theme with your purchase code again.
    4. Go to Dashboard -> Updates and click on Check Again.
    5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    Regards

    January 29, 2025 at 8:40 pm #633938

    mikolaj
    Participant

    Non of these options worked. Can you check domains aligned with this license key? Can you delete all of them besides the one I mentioned in private content?

    January 30, 2025 at 1:03 pm #634108

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    1. Download the most recent WoodMart version from your ThemeForest account.
    2. Go to Appearance -> Themes -> Add new
    3. Click on the “Upload theme” button and then choose the theme installable zip file in the form.
    4. Click on “Install now.“
    5. WordPress will show you information about your existing version. Click on the “Replace current with uploaded” button.

    Best Regards

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Viewing 4 posts - 1 through 4 (of 4 total)