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Can’t update Woodmart

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  • Author
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  • #387080

    xmartix
    Participant

    Hi,
    I’m trying to update Woodmart ver. 5.3.4 to the latest version but I get this error message:
    PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
    Please help me to update the theme to its latest version.

    #387166

    Hello,

    Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme Licence and deactivate the theme.

    2. Go to Dashboard -> Updates and click on Check Again.

    3. Activate the theme with your purchase code again.

    4. Go to Dashboard -> Updates and click on Check Again.

    5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    Best Regards

    #387238

    xmartix
    Participant

    Thank you for your answer! I followed your instructions but I still receive the same error message when I try to update the theme. What else can I do?

    #387400

    Hello,

    I have updated the Theme on your website. Please clear cache and check back.

    Best Regards

    #387472

    xmartix
    Participant

    Thank you very much for your help!

    #387473

    Hello,

    You are Most Welcome.

    Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

    Have a wonderful day.

    Topic Closed.
    Best Regards.

Viewing 6 posts - 1 through 6 (of 6 total)

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