Cant update WP-bakery

Hi Not sure what the problem is but this keeps happening to one of our sites (https://onsalasol.se/) but we cant update WP Bakery. It has happened before.

However it worked on another site we have (https://vaggarokeri.se/), how is this even possible?

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Hello,

You can navigate to the Appearance > Install plugins and update. If automatic update does not work, update manually:

1. Download the recent version of the theme from Themeforest account.
2. Navigate to Plugins and deactivate the current plugin, you will see “Delete option”, delete the current plugin
3. Upload the plugin archive from theme/inc/plugins/js_composer via Plugin > Add new > Upload > install > activate

If the issue remains, share the wp login details of your site i will check and update on your site.

Best Regards

Hi
We have as mentioned tried both atomatic ways to upgrade but niether worked.
I have downloaded the “whole package” but in the changelog of the JS composer it says only:

2023-05-24 – version 6.13.0

Hello,

Can you please share the WP admin login details of your site so I will check and update the plugin for you.

Best Regards.

I have sent details in private message

Hello,

I have updated the plugin on the site, please check the site after removing the browser cache.

Best Regards.

Hi
How can we do this in future now instead oh having these issues? Or what was the problem?

Hello,

Nothing, you can download the latest plugin always from your user dashbaord from the Support forum.

Best Regards.

Hi
I cant see anything under downloads?
Went to My Account and cant see anything under Downloads. See attached picture.

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Hello,

You can find it in the dashboard, please open the below link:
https://xtemos.com/my-account/

Best Regards.

[Author]

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