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Card Payment section

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  • #706880

    KevCh8
    Participant

    Hi

    I did a test on purchasing a product through the following process Shopping -> Checkout -> after the checkout stage, it went through the payment process using credit card/debit card, after inserting details of card numbers etc. and clicked pay, I get this message as seen in screenshot:

    Why does it say “Processing” instead of approved or show if card payment has been accepted?

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    #706937

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Could you please check how it works with some default WordPress themes like WooCommerce Storefront to understand if it is our theme issue or not?

    Best Regards,

    #706997

    KevCh8
    Participant

    Not sure how to do that?

    #707005

    nfg072989
    Participant

    While on the topic. how do you change that notifications background color from yellow?

    #707047

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    01. Install the free Storefront theme from WordPress > Go to Appearance > Themes > Add New > Search for Storefront, install and activate it > Test the checkout process with a product and payment.

    If the payment works correctly with Storefront, then the issue is likely related to our theme. If it still shows “Processing,” the issue is probably with the payment gateway or WooCommerce settings.

    02. This color in the WooCommerce checkout error messages is coming from the Warning Notice Background Color setting. You can change it by navigating to: Theme Settings > Styles and Colors > Notices > Warning Notice Background Color: https://ibb.co/fVd0Cb15

    Best Regards,

Viewing 5 posts - 1 through 5 (of 5 total)