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Cart and Checkout link not work

Viewing 17 posts - 1 through 17 (of 17 total)
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    Posts
  • #630300

    mferron
    Participant

    Cart and Checkout link not work on the side pannel widget, button return to home page. Layout for cart and checkout is there, but button don’t link to layout page, also with shortcode.

    #630303

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

    #630320

    mferron
    Participant

    tempory login

    #630321

    Artem Temos
    Keymaster
    Xtemos team

    To fix this issue, you need to disable the Catalog mode option in Theme Settings -> Shop https://gyazo.com/729550e1872800d16882de68cd09827c

    Kind Regards

    #630325

    mferron
    Participant

    ok this solve the cart problem, but same problem with checkout page

    #630343

    Artem Temos
    Keymaster
    Xtemos team

    Please check your checkout page in Dashboard -> Pages. It should have [woocommerce_checkout] shortcode and be published.

    #630346

    mferron
    Participant

    not work, always link to https://klaxium.com/?page_id=11, layout and page have shortcut page [woocommerce_checkout], but non link

    #630490

    Artem Temos
    Keymaster
    Xtemos team

    As we can see, your checkout page is in Trash so that is why it doesn’t work https://gyazo.com/7e50d2e52acadd811d7518c38b7e47c4

    #630836

    mferron
    Participant

    quantity not follow the payment sequence, see attachement

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    #631050

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    Please disable all plugins that are not related to our theme temporarily so we can check what is wrong with the quantity.

    Kind Regards

    #631186

    mferron
    Participant

    ok all plugin not necessary desactivate

    #631194

    Artem Temos
    Keymaster
    Xtemos team

    Some plugins are still enabled. Please disable them temporarily.

    #631207

    mferron
    Participant

    Done

    #631223

    Artem Temos
    Keymaster
    Xtemos team

    As we can see, it works correctly now. Here is a screenshot https://gyazo.com/1ed7492c46441869b42a5c0b4662d963

    #631224

    mferron
    Participant

    ok, is possible to know what is the faulty plugin ?

    #631277

    mferron
    Participant

    tk i find it

    #631396

    Artem Temos
    Keymaster
    Xtemos team

    Great, we are glad that you sorted it out. Feel free to contact us if you have any further questions.

Viewing 17 posts - 1 through 17 (of 17 total)

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