Cart as Guest not working (mobile )

Dear Support Team

Since there is a new topic, I have decided to open a new thread

The shopping cart does not seem to work in the mobile version. But only as a GUEST it does not. So when I add something to the cart on the smartphone as a guest and press cart, it is empty.

The same happens when I reload the page. The products then simply disappear.

What I have already done:

Switched to the base theme
I have googled a lot and searched here in the threads
Deactivated all PlugIns except Woocomerce and Woodmart Core
Cleared the cache
Yes, purchases as guest are enabled
Yes, creating user account during checkout process too

I have no idea anymore…

Translated with http://www.DeepL.com/Translator (free version)

Hello,

Please, provide your site admin access to the private area.

Please confirm the permission to deactivate the plugins and switch to the parent theme or any other theme for investigation.

Best Regards

hello

yes you can disable all plugins, change theme or whatever you need to do.

thank you for your efforts

greetings from munich

Hello,

Please provide the site URL, the site URL you provided in the previous threads is in maintenance mode I cannot check the shopping cart as the guest.

Best Regards

Hello,

this is the site url. The site isnt in maintaince mode.

greets

Hello,

I have tested adding products on mobile and it works well: https://gyazo.com/786369c2808f4e2d7eb5095decfe333f

I was as a guest.

Please describe the steps on how to reproduce the problem, advise what divide and what browser you use.

Best Regards

Hello

Thank you for the answer. Please also press the shopping cart and not just look at the mini cart.

1. Go to the Shop as a guest with an IPHONE
2. Add some Articles to the cart (here you can see that you can only add one article)
3. look on the mini cart (you can see the article)
4. PUSH ON THE CART PLEASE (its empty)

As a guest I can live though ONE item in the cart. But when I press on SHOPPING CART, it is empty. It also always goes only one item in the cart, that you can see on the mini cart.

Hello

a video

Hello,

I have tested both logged in and logged out: When I click the shopping cart in the sidebar widget, I see the products in the shopping cart: https://gyazo.com/4e575904d38ebb47d634d74465cb5511

Have you tested that on Android? Does the problem occur on iPhone only?

Best Regards

Hello,

i found out. I had an error in the page url.

It was just strange that the shopping cart was only when I put something in the cart with an iphone.

thank you very much and greetings

You are welcome! We are here to help.

Wish you a wonderful day!

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