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Cart button does not send user to cart, just opens blank area on the page

Viewing 9 posts - 1 through 9 (of 9 total)
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  • #46105

    pbucker
    Participant

    Hi,
    On my website using this theme, the cart button that is in the upper right hand corner of the page does not redirect users to the cart. Instead it just opens up a blank area. Please see screenshots.

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    #46133

    Artem Temos
    Keymaster

    Hello,

    Thank you so much purchasing our theme and contacting our support center.

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #46312

    pbucker
    Participant

    I can’t disable everything, no. Most of those plugins I have are required for functionality of my website, but you can disable them when you login.

    #46323

    Artem Temos
    Keymaster

    So we can disable all plugins on your website for testing purposes, right? For your information, we will do this tomorrow morning. Our timezone is GMT +2 and it is 21:55 now.

    #46451

    pbucker
    Participant

    Yes.

    #46480

    Artem Temos
    Keymaster

    It seems to be a problem with some of the installed plugins. Try to disable these two plugins

    Woocommerce Poor Guys Swiss Knife
    WC Speed Drain Repair

    Regards

    #46529

    pbucker
    Participant

    Thank you

    #46538

    pbucker
    Participant

    Also, please delete my replys that contain sensitive information. Thank you

    #46563

    You are always welcome. If you have any further questions please feel free to contact us. Please note all confidential information has been protected and hidden.

Viewing 9 posts - 1 through 9 (of 9 total)

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