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Cart, Checkout, Account pages display problem
- This topic has 8 replies, 2 voices, and was last updated 7 years ago by
Artem Temos.
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AuthorPosts
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November 20, 2018 at 5:28 pm #90603
MagnetarParticipantHi,
What can be the reason of the collapsed strange layout of Cart, Checkout and Account pages? I have attached a screenshot of the checkout page to show the problem to you as our site is still under maintanance, this is why I haven’t added the web-site link.
I have already switched-off all the 3rd parties plugins, turned the theme back to original Woodmart from the child, switched-off and on the Woodmart Core plugin, and delete all Global CSS, but the layout is the same for all mentioned pages.
I have bought the theme in the very early days of this November, and haven’t updated after purchase (I have seen there is already an update), as we develop on permanent domain and hosting and I don’t how the licence works, I don’t want to have problem from this after moving the site to a totally different domain and hosting.
Thank you!Attachments:
You must be logged in to view attached files.November 20, 2018 at 6:19 pm #90621
Artem TemosKeymasterHello,
Thank you so much for purchasing our theme and contacting our support center.
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?
Thank you in advance
November 21, 2018 at 10:58 am #90748
MagnetarParticipantThank you for your prompt help. I disabled all the 3rd parties plugins and let you know your admin access below.
Thanks a lot!November 21, 2018 at 12:10 pm #90762
Artem TemosKeymasterUpdate the theme to the latest version and switch to the parent theme as well.
November 21, 2018 at 12:25 pm #90771
MagnetarParticipantIs it not a problem, if I activate and refresh the theme but after finishing building it I replace the whole site to a totally different domain and server? Is the licence will be still ok by doing this?
Thank you,November 21, 2018 at 1:13 pm #90781
MagnetarParticipantHi,
the theme has been activated and updated, but I have the same display problems.November 21, 2018 at 3:09 pm #90806
Artem TemosKeymasterYou wrapped all pages content with
<pre>tag https://gyazo.com/c52ad309654d58ee4479dd2aa56a5d5f
You need to remove them from all WooCommerce pages to fix this.November 21, 2018 at 5:42 pm #90839
MagnetarParticipantWooow that’s it, now everything is fine 🙂
Thank you sooooo much for your fast and kind help!November 21, 2018 at 7:08 pm #90858
Artem TemosKeymasterYou are welcome.
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Tagged: account, cart, checkout, pagesdisplay problem
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