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Home / Forums / WoodMart support forum / Cart, Checkout, Account pages display problem

Home › Forums › WoodMart support forum › Cart, Checkout, Account pages display problem

Cart, Checkout, Account pages display problem

  • This topic has 8 replies, 2 voices, and was last updated 6 years, 5 months ago by Artem Temos.
Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • November 20, 2018 at 5:28 pm #90603

    Magnetar
    Participant

    Hi,
    What can be the reason of the collapsed strange layout of Cart, Checkout and Account pages? I have attached a screenshot of the checkout page to show the problem to you as our site is still under maintanance, this is why I haven’t added the web-site link.
    I have already switched-off all the 3rd parties plugins, turned the theme back to original Woodmart from the child, switched-off and on the Woodmart Core plugin, and delete all Global CSS, but the layout is the same for all mentioned pages.
    I have bought the theme in the very early days of this November, and haven’t updated after purchase (I have seen there is already an update), as we develop on permanent domain and hosting and I don’t how the licence works, I don’t want to have problem from this after moving the site to a totally different domain and hosting.
    Thank you!

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    November 20, 2018 at 6:19 pm #90621

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    November 21, 2018 at 10:58 am #90748

    Magnetar
    Participant

    Thank you for your prompt help. I disabled all the 3rd parties plugins and let you know your admin access below.
    Thanks a lot!

    November 21, 2018 at 12:10 pm #90762

    Artem Temos
    Keymaster

    Update the theme to the latest version and switch to the parent theme as well.

    November 21, 2018 at 12:25 pm #90771

    Magnetar
    Participant

    Is it not a problem, if I activate and refresh the theme but after finishing building it I replace the whole site to a totally different domain and server? Is the licence will be still ok by doing this?
    Thank you,

    November 21, 2018 at 1:13 pm #90781

    Magnetar
    Participant

    Hi,
    the theme has been activated and updated, but I have the same display problems.

    November 21, 2018 at 3:09 pm #90806

    Artem Temos
    Keymaster

    You wrapped all pages content with <pre> tag https://gyazo.com/c52ad309654d58ee4479dd2aa56a5d5f
    You need to remove them from all WooCommerce pages to fix this.

    November 21, 2018 at 5:42 pm #90839

    Magnetar
    Participant

    Wooow that’s it, now everything is fine 🙂
    Thank you sooooo much for your fast and kind help!

    November 21, 2018 at 7:08 pm #90858

    Artem Temos
    Keymaster

    You are welcome.

  • Author
    Posts

Tagged: account, cart, checkout, pagesdisplay problem

Viewing 9 posts - 1 through 9 (of 9 total)

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