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Cart & Checkout page issue

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  • #217148

    unixolutions
    Participant

    Hi,

    I have installed shiprocket shipping plugin, but after installing this plugin I am facing some issues.

    Issues
    1) To know the issue visit this product url https://www.yoth.in/product/yoth-checks/ and click on Add to cart button. You can see still cart is showing zero (no product getting added by Ajax) to check you have to refresh the page, after refreshing the product page now Item is showing in Cart.

    2) When you click checkout button and page redirects to checkout page, here you can see Spinner is continuesly spinning.

    I contacted shipprocket support, but they gave some solution but it is not fixing the problem.
    They told to do below tricks

    class blockUl
    class blockUI blockoverlay
    class blockUI blockMsg blockElementary

    All three classes must be -> display:none

    But it is not working, Please i request you to provide solution for this or I will send you wordpress & cpanel login details.

    #217149

    Artem Temos
    Keymaster

    Hello,

    1. Try to disable AJAX add to cart option in Theme Settings -> Product page and see how it works.

    2. Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Regards

    #217158

    unixolutions
    Participant

    Hi,

    I tested with another theme but they are not using ajax at checkout and on cart.

    #217225

    Artem Temos
    Keymaster

    We don’t have any custom AJAX on checkout and it is how the WooCommerce works with all themes.
    Check with default theme only the second issue.

Viewing 4 posts - 1 through 4 (of 4 total)