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Cart Empties After Checkout Cancellation

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  • August 25, 2025 at 9:54 am #681854

    shweta
    Participant

    Hi Team,

    I’ve noticed another issue – after canceling checkout, the cart appears empty. I tested this in a new incognito window after clearing cache, but the problem still persists. Could you please look into this on priority?

    Also, could you confirm how long a product stays in the cart for a guest user? We’d like it to be set to the maximum possible duration.

    Video Url: http://mukulgoyal.com/wp-content/uploads/2025/08/Screen-Recording-2025-08-24-at-2.10.31-PM.mov
    Thanks,

    August 25, 2025 at 1:19 pm #681901

    Hung Pham
    Keymaster

    Hi shweta,

    Thanks for reaching to us.

    Could you please check how the product’s attributes filters works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand if it is our theme issue or not?

    Regards,
    Hung PD

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