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cart error
- This topic has 13 replies, 2 voices, and was last updated 1 week ago by
Luke Nielsen.
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AuthorPosts
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April 9, 2025 at 5:17 pm #652860
multimediacreativeagency.comParticipantHi, I m having a problem with my website, when you add products to the cart they don’t add, you see other products that haven’t been added, when I remove a single product from the cart all the others are removed, basically the cart and checkout don’t work . Site: https://dreamshop18.com/
April 9, 2025 at 6:01 pm #652881
multimediacreativeagency.comParticipantExtra information
April 10, 2025 at 10:04 am #652976
Luke NielsenKeymasterHello,
The access is not working – https://prnt.sc/succP91orHJd , https://prnt.sc/P1ehFB5UjsI-
Please update it and and confirm the permission for plugins deactivation.
I await your response.
Kind Regards
April 10, 2025 at 10:19 am #652982
multimediacreativeagency.comParticipantdreamshop18.com/wp-admin
we have immediate urgency thanksApril 10, 2025 at 10:54 am #653002
Luke NielsenKeymasterHello,
Please clarify how I can access through the maintenance mode – https://prnt.sc/keNgX0RU93ia as the above access doesn’t give me such an opportunity. Also, please disable the server cache.
I await your response.
Kind Regards
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This reply was modified 1 week ago by
Luke Nielsen.
April 10, 2025 at 11:55 am #653028
multimediacreativeagency.comParticipantyes, sorry we solved it, you can check now
April 10, 2025 at 2:02 pm #653065
multimediacreativeagency.comParticipantNews??
April 10, 2025 at 2:05 pm #653067
Luke NielsenKeymasterThe last one’s access stopped working, please update it.
Also, please disable the server cache.
Looking forward to hearing back from you!
Kind Regards
April 10, 2025 at 2:55 pm #653106
multimediacreativeagency.comParticipantAiutateci per favore, prima possibile
April 10, 2025 at 3:28 pm #653118
Luke NielsenKeymasterHello,
Did you disable the server cache? Because it looks like the cart page is cached and that caused the issue.
I await your response.
Kind Regards
April 10, 2025 at 3:57 pm #653132
multimediacreativeagency.comParticipantwe removed the cache from GoDaddy server and also the cache plugin, but the problem persists
April 10, 2025 at 4:32 pm #653151
Luke NielsenKeymasterMay I enable the default Storefront theme for testing?
I await your response.
Kind Regards
April 10, 2025 at 4:48 pm #653154
multimediacreativeagency.comParticipantYes
April 10, 2025 at 4:56 pm #653160
Luke NielsenKeymasterHello,
I have checked that issue on the default Storefront theme and the same issue persists there, here is a video – https://dropmefiles.com.ua/en/z4s8kwyT
In this case, I suggest you contact the WooCommerce support team for further solutions.
Let me know if you have any questions.
Kind Regards
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This reply was modified 1 week ago by
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