Cart Icon Redirect Issue When Using Correo Oficial Plugin

Hello Xtemos Team,

Sorry for the inconvenience. I’m experiencing an issue with the theme when installing and activating the official plugin of Correo Argentino, the main postal service in Argentina.

Here’s the problem:
When I add a product to the cart, the dropdown popup appears as expected. However, when I click on the “View Cart” button, instead of being redirected to the cart page, the site redirects to the SVG icon located at this URL:
https://repintec.com/wp-content/uploads/2023/01/cart.svg

This plugin is essential for our logistics in Argentina, so I would really appreciate your help in resolving this compatibility issue.

I’ve attached a video showing the problem in action.

Thank you in advance for your time and support.

Best regards,

David

Hi isdav,

Thanks for reaching to us and appreciate your patience.

Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

Regards,

Hello Xtemos Team, hope you’re having a great day!

I’ve been running some tests and noticed that the issue does not occur when using the Twenty Twenty-Four theme. However, when I switch back to the Xtemos theme, the issue appears again.

I’ve attached a 1-minute video showing the theme switch and how the problem manifests.

Looking forward to your feedback.

Best regards,
David

Hi isdav,

Thanks for details.

Please allow me to explain: I switched to Storefront theme, which is WooCommerce default theme and faced same issue.

The plugin somehow always changed the cart page url to cart-2 and ignored the Cart which is set in WooCommece > Settings > Advanced.

For specialized assistance and potential solutions, I kindly suggest that you reach out directly to the author plugin’s support team, who are better equipped to provide you with the guidance you requires.

Regards,

Hello Xtemos team,

I’ve confirmed that the issue is indeed caused by the email plugin, as you pointed out. Thank you very much for your assistance nonetheless.

Best regards,
David

Hi isdav,

Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

If you have a quick minute we always appreciate a 5-star rating on our theme!

https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/reviews/20264492

Your feedback is the motivation to improve our work and services.

Regards,

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